Are you interested in using Teamviewer? It allows Kong to see your PC and work on the problem easier.
What version of windows are you using? For example XP, Vista, 7.
Why do you use AOL? It's a pretty bad browser, you should probably look into a better one like Firefox.
Retro Uprising - Arcade - Chrono Trigger
That's the version you're having trouble with right? It loaded up fine for me. You need to let us know if it's Full or Score mode.
Has it ever worked correctly before?
So you click on the game and when it loads up it gives you that error right away? The game doesn't load at all right?
I know you really wanna play this game but again you have to be patient when asking for support. If you aren't patient and aren't willing to answer the support questions then it makes it harder for us to help you and it will take longer for you to get it fixed, understand?