Help Me Not Be Internet Retarded

[TrakMastaTom]

So I have never used an IRC or FTP before in my life. I didn't even know what they did until today. But I have downloaded both in an attempt to download some nearly impossible to find files, and it is the only way I can seem to get them. I used the IRC to get an address and a login for the FTP. I went to the FTP and connected and that all worked fine. I found the files I needed and told it to download em. No dice. I have tried it several times with 2 different FTP clients, but it never works. In Smart FTP, I get this:

[17:36:45] 200 NOOP command successful.
[17:37:13] 421 Timeout (60 seconds): closing control connection.
[17:37:13] An existing connection was forcibly closed by the remote host.
[17:37:13] Client closed the connection.

Anyone want to help me out? I have no idea why it won't work...