Retro Uprising
Retro Uprising Support Questions and answers about Retro Uprising.
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Old 10-30-2014, 04:20 PM   #1 (permalink)
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View Stats
Level: 24
Points: 8,674, Level: 24 Points: 8,674, Level: 24 Points: 8,674, Level: 24
Level up: 78%
Level up: 78%, 176 Points needed Level up: 78% Level up: 78%
Activity: 3%
Activity: 3% Activity: 3% Activity: 3%
 

   
Need help, can't submit a score

I'm having a serious problem submitting scores for a certain game. It won't work, no matter how many times I try.

1. Are you interested in using TeamViewer (more info below)?

Yes.

2. What is your OS? Example Vista, XP, Mac OSX, etc.

Windows 7 Ultimate x64

3. What is your browser? Example Firefox 3.5, Internet Explorer 7, etc.

Was using Firefox 28 (heavy install, lot of security and privacy add-ons), then tried Firefox 33 Portable (clean install, no add-ons except ArcadeOX)

4. Post a link to one game you are having problems with.

Varth: Operation Thunderstorm - Arcade/Coin-Op

5. What Play Mode is causing the problem? Example ArcadeOX Score, Java Full, etc.

ArcadeOX Score Mode.

6. Has it ever worked correctly before?

Yes, a short test recording worked 3 days ago. Also, it worked about a month ago when I submitted a much longer recording.

7. Describe the problem.

I can't get the site to accept a full game clear of Varth: Operation Thunderstorm. 4 times this week I've finished the game, and each time I attempt to submit the score, the data seems to be uploaded and I get the success message, but it never appears on the scoreboard.
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Old 10-31-2014, 10:36 AM   #2 (permalink)
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1,629 posts
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View Stats
Level: 49
Points: 40,598, Level: 49 Points: 40,598, Level: 49 Points: 40,598, Level: 49
Level up: 27%
Level up: 27%, 1,252 Points needed Level up: 27% Level up: 27%
Activity: 9%
Activity: 9% Activity: 9% Activity: 9%
 

   
Re: Need help, can't submit a score

Pat - sorry to hear you've been having trouble.

There is a way around it as long as you haven't submitted a score for another coin op game after you tried to submit the one for Operation Thunderstorm. You'll need Kong's email so you'll need to ask him for it first via PM.

1)Press windows key + R

2)%temp%\Low\arcadeox should automatically be entered into the box. If not enter it manually.

3) Press ok

4) Select coinopF

5)Select scores

6) Attach both files "puddin" and "score" to an email and send it to KONG. He will do the rest if it's the correct file.

---------- Post added at 09:36 AM ---------- Previous post was at 09:32 AM ----------

Just noticed that you've submitted a "test" score for the same game. Unfortunately that will be the one that's stored in your temp files.
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Old 10-31-2014, 12:39 PM   #3 (permalink)
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View Stats
Level: 64
Points: 133,715, Level: 64 Points: 133,715, Level: 64 Points: 133,715, Level: 64
Level up: 18%
Level up: 18%, 16,735 Points needed Level up: 18% Level up: 18%
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
 

   
Re: Need help, can't submit a score

This is the only game that is having a problem?

Scroll to bottom of page. Change the style from "default" to "beta".

If that doesn't fix it, try in IE.

If that doesn't fix it. Post a time and day with time zone that you want to meet me in chat.
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Old 11-08-2014, 07:07 AM   #4 (permalink)
pat33999's Avatar
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View Stats
Level: 24
Points: 8,674, Level: 24 Points: 8,674, Level: 24 Points: 8,674, Level: 24
Level up: 78%
Level up: 78%, 176 Points needed Level up: 78% Level up: 78%
Activity: 3%
Activity: 3% Activity: 3% Activity: 3%
 

   
Re: Need help, can't submit a score

It finally worked.

Step 1: Tried ArcadeOX beta in Firefox. MAME won't run at all, the window just opens and then immediately closes, as if you're trying to run a DOS program in a modern version of Windows. Strange.

Step 2: Tried regular ArcadeOX in IE. This works the same as Firefox with regular ArcadeOX, meaning that the game will run, but the site acts as if it never receives the submission.

Step 3: Tried ArcadeOX beta in IE. This worked, the screenshot appeared on the scoreboard immediately.
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Old 12-01-2014, 03:29 PM   #5 (permalink)
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139 posts
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View Stats
Level: 19
Points: 4,269, Level: 19 Points: 4,269, Level: 19 Points: 4,269, Level: 19
Level up: 5%
Level up: 5%, 381 Points needed Level up: 5% Level up: 5%
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
 

   
Re: Need help, can't submit a score

I posted a new high score for Double Dragon Advance about a week ago, you can see the screenshot in 'view other scores', but it's not been posted on the main high score table or in my 1st place trophies yet, could someone do this please
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Old 12-01-2014, 09:46 PM   #6 (permalink)
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577 posts
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View Stats
Level: 32
Points: 16,051, Level: 32 Points: 16,051, Level: 32 Points: 16,051, Level: 32
Level up: 55%
Level up: 55%, 499 Points needed Level up: 55% Level up: 55%
Activity: 16%
Activity: 16% Activity: 16% Activity: 16%
 

   
Re: Need help, can't submit a score

B-boy,

I don't think this has anything to do with pat's difficulty - please check your PMs

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Old 12-01-2014, 10:19 PM   #7 (permalink)
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139 posts
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View Stats
Level: 19
Points: 4,269, Level: 19 Points: 4,269, Level: 19 Points: 4,269, Level: 19
Level up: 5%
Level up: 5%, 381 Points needed Level up: 5% Level up: 5%
Activity: 0%
Activity: 0% Activity: 0% Activity: 0%
 

   
Re: Need help, can't submit a score

oK,the high score tracker doesn't allow posts & looking at the forums & discussions, this seemed relevant as it is about help with submitting scores. Thanks
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