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Old 10-03-2010, 01:25 AM   #1 (permalink)
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Can't install anything (told my operating system is not supported)

I had insane battles with my computer after my friend downloaded a file with very malicious trojan programs attached... My computer got in a severe state of... Just completely being hopeless. I'd get error messages to reboot, the virus multiplied into 132 counts of infected files and any time I tried to reboot or restore it would prevent me by resetting my computer to prevent it.

Tails offered a program to help and it did nothing and the reboots kept persiting and I eventually found a recovery system at startup and restored my computer to factory settings.

I'm shocked at all this thing is still working but it is and it remains in a decent state with slower reactions to stuff. However, trying to redownload the stuff I originally had has proven insanely tedious and annoying.

My computer has reverted back to IE 5 and that won't do and I hate ie altogether. I tried downloading several versions of chrome that I had before and they all give me the message that my operating system is not compatable when the system requirements clearly state that my pc is compatable. Same thing happened when I tried to get IE 8 and IE 7. There is also a game file I redownloaded that crashes on login every time and does the "Not Responding" thing I hate..... It worked fine before.

I have noticed many other changes with my computer it's almost like running on my 98 laptop we have... I can now move icons on the desktop wherever I want now which I couldn't before.... The programs would all align as far left no matter what before.

I think I have an auto installed version of norton security 2004 now when I had AVG 9.0 before... Norton is being insanely annoying notifying me of scanning complete jibberish files all the time and asking to make exceptions or block 5 million programs all the time.

Few things I'd like to know:

- What the heck changed
- Why am I told my operating system is not compatable with everything all od a sudden? It's the same computer (only thing I've successfully installed is java)
- Can I have some sort of free good AV program to have for the moment? (please provide links)

All of this is confusing and I really don't want to use IE 5, lol. I had 7 before since 8 sucked.

Help! My controller also won't register in java score but I think it's always been that way and my IE crashes with arcade oc even though I did install it.

I'll let you know if I resolve any of these when I do but for now please answer my questions

(PC is Dell, Pentium IV, XP, 2003 model and it's always worked great)
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Old 10-03-2010, 01:28 AM   #2 (permalink)
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Re: Can't install anything (told my operating system is not supported)

Have you downloaded the service packs for XP yet? you should have at least SP2 for many of those things.
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Old 10-03-2010, 01:30 AM   #3 (permalink)
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Re: Can't install anything (told my operating system is not supported)

where? I seem to recall it saying something about that.

Edit: if it's discs then I don't still have them. I managed to find the MS office discs but nothing else.
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Old 10-03-2010, 01:33 AM   #4 (permalink)
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Re: Can't install anything (told my operating system is not supported)

Quote:
I can now move icons on the desktop wherever I want now which I couldn't before.... The programs would all align as far left no matter what before.
That's just a normal option. The factory setting probably just has it set to free move as default. I forget where you access it, but you have bigger problems anyways.

Quote:
What the heck changed
You answered your own question, it's a very malicious program that got downloaded onto your PC. Until you remove it or disable it you'll never have that up and running well. Your anti virus catching all those problems is a really bad sign imo. I'm certainly no expert on the subject but it seems plainly obvious that you are infected and it's designed to survive and get worse. I suggest bringing it to a professional and letting them deal with it. Either that or just get a new PC and junk that one.

Btw did you try Firefox? I noticed you didn't mention it. I doubt it'll help considering how screwed you are but it's worth a try.
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Old 10-03-2010, 01:35 AM   #5 (permalink)
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Re: Can't install anything (told my operating system is not supported)

FF Never worked on this computer ever and it doesn't seem it ever will

DB. Not a trace of anything I had before still exists (I hope) and if it did I would not be able to start my computer in anything but safe mode and would have to bypass a bunch of error messages.
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Old 10-03-2010, 01:39 AM   #6 (permalink)
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Re: Can't install anything (told my operating system is not supported)

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Originally Posted by Kong View Post
Wat
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Old 10-03-2010, 01:43 AM   #7 (permalink)
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Re: Can't install anything (told my operating system is not supported)

thanks tails but it wants me to pay....
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Old 10-03-2010, 01:44 AM   #8 (permalink)
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Re: Can't install anything (told my operating system is not supported)

Quote:
Originally Posted by Cam3ron36 View Post
I had insane battles with my computer after my friend downloaded a file with very malicious trojan programs attached... My computer got in a severe state of... Just completely being hopeless. I'd get error messages to reboot, the virus multiplied into 132 counts of infected files and any time I tried to reboot or restore it would prevent me by resetting my computer to prevent it.
Sounds awful.
Quote:
Originally Posted by Cam3ron36 View Post
Tails offered a program to help and it did nothing and the reboots kept persiting and I eventually found a recovery system at startup and restored my computer to factory settings.
I hope the program he suggested was Malwarebytes. What was the recovery program? System restore?
Quote:
Originally Posted by Cam3ron36 View Post
My computer has reverted back to IE 5 and that won't do and I hate ie altogether. I tried downloading several versions of chrome that I had before and they all give me the message that my operating system is not compatable when the system requirements clearly state that my pc is compatable. Same thing happened when I tried to get IE 8 and IE 7. There is also a game file I redownloaded that crashes on login every time and does the "Not Responding" thing I hate..... It worked fine before.
I want more of your system specs. How much RAM do you have?
Quote:
Originally Posted by Cam3ron36 View Post
I have noticed many other changes with my computer it's almost like running on my 98 laptop we have... I can now move icons on the desktop wherever I want now which I couldn't before.... The programs would all align as far left no matter what before.
That is incredibly weird. You should be able to move around your desktop icons in the first place.
Quote:
Originally Posted by Cam3ron36 View Post
I think I have an auto installed version of norton security 2004 now when I had AVG 9.0 before... Norton is being insanely annoying notifying me of scanning complete jibberish files all the time and asking to make exceptions or block 5 million programs all the time.
Uninstall Norton, it is bad cancer. Please do it immediately. My father had this on his laptop and couldn't get on the internet because Norton was firewall auto-blocking IE, AVG, and Chrome.
Quote:
Originally Posted by Cam3ron36 View Post
Few things I'd like to know:

- What the heck changed
- Why am I told my operating system is not compatable with everything all od a sudden? It's the same computer (only thing I've successfully installed is java)
- Can I have some sort of free good AV program to have for the moment? (please provide links)

All of this is confusing and I really don't want to use IE 5, lol. I had 7 before since 8 sucked.

Help! My controller also won't register in java score but I think it's always been that way and my IE crashes with arcade oc even though I did install it.

I'll let you know if I resolve any of these when I do but for now please answer my questions
Here's probably what happened:
- You removed part of the virus and it affected system 32 files.
- Then everything was corrupt and working weird so you did a system restore.
- System restore did not find some of the priority files and just restored without them.
- Then your computer became even more messed up.

Ultimate solution: Do a complete fresh reformat.

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Old 10-03-2010, 01:46 AM   #9 (permalink)
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Re: Can't install anything (told my operating system is not supported)

Thanks Taco ^_^
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Old 10-03-2010, 01:50 AM   #10 (permalink)
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Re: Can't install anything (told my operating system is not supported)

Quote:
I hope the program he suggested was Malwarebytes. What was the recovery program? System restore?
Yes, Malwarebytes

Ctrl + F11 on bootup, my computer is like new and nothing remains. Only problem is it's reverted to 2003 settings.

Quote:
Uninstall Norton, it is bad cancer. Please do it immediately. My father had this on his laptop and couldn't get on the internet because Norton was firewall auto-blocking IE, AVG, and Chrome.
Disconnect internet first?

Quote:
so you did a system restore
System restore wasn't working. I did recovery which completely deleted everything that ever existed on the computer after it was first booted up at home. Sounds familiar?

Quote:
Ultimate solution: Do a complete fresh reformat.
Do I have to, I think the virus is gone or it would still be resetting and defending itself. Pretty sure nothing from before exists, I had to go to the fresh computer installs like it was new all over again.
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Old 10-03-2010, 01:51 AM   #11 (permalink)
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Re: Can't install anything (told my operating system is not supported)

You can get XP Service packs from Windows Update or directly from Microsoft's download page. I would install those ASAP as many programs will not install without them.
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Old 10-03-2010, 01:52 AM   #12 (permalink)
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Re: Can't install anything (told my operating system is not supported)

Quote:
You can get XP Service packs from Windows Update or directly from Microsoft's download page. I would install those ASAP as many programs will not install without them.
I'll try, if not post links just in case please... IE 5 is very slow...
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Old 10-03-2010, 01:54 AM   #13 (permalink)
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Re: Can't install anything (told my operating system is not supported)

I'd listen to Taco Cam, him/Kong helped me with my problems.
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Old 10-03-2010, 01:56 AM   #14 (permalink)
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Re: Can't install anything (told my operating system is not supported)

Download details: Windows XP Service Pack 2 Network Installation Package for IT Professionals and Developers


XP Sp2 is there. Hope it helps.
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Old 10-03-2010, 01:59 AM   #15 (permalink)
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Re: Can't install anything (told my operating system is not supported)

Quote:
Originally Posted by Taco
That is incredibly weird. You should be able to move around your desktop icons in the first place.
His other settings were probably on left align by default. I know I've had that as a preset before and I had to disable it. I don't get why people would want it controlling them and restricting them but I guess it's simpler.

Nice to meet you btw. I welcomed you back in 08 but I guess you haven't been around since then. Thanks for jumping in to help with cams problem.
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Old 10-03-2010, 02:21 AM   #16 (permalink)
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Re: Can't install anything (told my operating system is not supported)

I got SP 3 apparently, didn't take long. Let's see if I can get chrome now

---------- Post added at 11:05 PM ---------- Previous post was at 11:02 PM ----------

Nope, same error, trying elrods

---------- Post added at 11:21 PM ---------- Previous post was at 11:05 PM ----------

Oh boy, this could take a while but it;s going through more complex installation which is good.

Anyways, are you guys suggesting the virus may still exist? You know what I mean right, nothing whatsoever remains I'm pretty sure. Please clarify.
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Old 10-03-2010, 02:22 AM   #17 (permalink)
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Re: Can't install anything (told my operating system is not supported)

If you're comp is going Screwy squirrel on you then yes.
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Old 10-03-2010, 02:24 AM   #18 (permalink)
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Re: Can't install anything (told my operating system is not supported)

No issues anymore performance-wise... Just these installation issues.
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Old 10-03-2010, 02:25 AM   #19 (permalink)
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Re: Can't install anything (told my operating system is not supported)

I wish you luck Cam.
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Old 10-03-2010, 02:27 AM   #20 (permalink)
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Re: Can't install anything (told my operating system is not supported)

thanks, this is the only internet-enabled gaming pc in the house. All others are off-limits even though the one laptop used to be mine :angry:
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Old 10-03-2010, 02:28 AM   #21 (permalink)
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Re: Can't install anything (told my operating system is not supported)

Seems just about every team this contest has had some issues, especially for VB.
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Old 10-03-2010, 02:30 AM   #22 (permalink)
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Re: Can't install anything (told my operating system is not supported)

My PC was having some issues but I got it working in time for the contest. It didn't end up making much difference overall but at least I enjoyed the game.
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Old 10-03-2010, 02:33 AM   #23 (permalink)
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Re: Can't install anything (told my operating system is not supported)

Pfft, pc issues, like I didn't have enough of them.
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Old 10-03-2010, 02:57 AM   #24 (permalink)
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Re: Can't install anything (told my operating system is not supported)

Quote:
Pfft, pc issues, like I didn't have enough of them.
I heard that.

New issue, Db's avatar doesn't show up in posts, lol.
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Old 10-03-2010, 02:57 AM   #25 (permalink)
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Re: Can't install anything (told my operating system is not supported)

Obviously it don't like DB's taste.
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